Returns & Exchanges
At The Prissy Pelican, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 30-day return window for items in their original, unwashed, and unworn condition.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
- 2.Package Your Items
Carefully place the items back into their original packaging, ensuring all tags are intact and the invoice is included inside the box.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of generating the label.
- 4.Receive Your Refund
Once our team inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.